Shipping policy

Shipping

Orders received by 2:00 p.m. (E.S.T.) for UPS delivery will usually be shipped the same day. Expedited shipping is available (UPS Next Day Air, 2nd Day Air, etc.) by selection at checkout. Shipping costs are calculated to the nearest port for orders shipped outside of the continental United States & Canada. View our Purchase & Sale Agreement section for additional information.

Conditions

Shipping charges will be the responsibility of the purchaser for shipments that are refused, undeliverable or for merchandise improperly returned.

Hazardous Materials

Certain products may be classified as hazardous materials. Shipment of these products may be limited to certain freight carriers. Products labeled as hazardous material require additional handling charges.

Freeze/Thaw Instabillity

Products such as Liquid Enzyme and Carpet Protector are not freeze/thaw stable and will not be usable if allowed to freeze. The Butler Corporation has no control over how a carrier protects its freight and therefore cannot be responsible for delivered products that may have been frozen.

We are here to assist you with your orders:
MONDAY through FRIDAY (8:00 a.m. - 4:30 p.m. E.S.T.)
TOLL FREE: 800.535.5025